How the digital front door, practice enhances patient experience

September 13, 2021

Health care has been moving to a more digital, streamlined patient experience from registration through clinical care and final bill payment. The transition from manual, retroactive processes to digital experiences that help with clinician and consumer engagement has been slow for many organizations.

Consumers have demanded more options, including more self-service options, less complicated medical bills, increased engagement before service and more patient payment options.

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